Frequently Asked Questions
What kind of products do you sell online?
We offer a range of high-quality garments, including ethnic wear, tops, dresses, and more
How do I know my size? Do you have a size chart?
Yes we do provide a size chart/guide
Do we do customization?
Yes we do provide customization subject to availability of fabric
Can I save a product I like?
Yes you can
How do I search for a specific product?
By using key words and filters for your search
Is there a limit to the quantity that I can order?
Can I cancel or change my order?
If within 24 hour then yes you can
What should I do if I receive an incomplete order?
Contact customer care
Registration and Subscription
Do I need to register to shop on your website?
No, but it is preferred you should as you will get newsletters and promo codes
How do I register?
Sign up or login through our website
Shipping and Delivery
How long does it take to deliver an order?
4 to 7 days, international will be more
Do you deliver outside India?
Yes we do
Are there any shipping charges applicable?
Can a single order be shipped to multiple addresses?
Yes can be possible
What if I am not available on the day of my product delivery?
A re-attempt will happen but extra charges are applicable
Can I change the shipping address after I have placed the order?
How can I track my order?
Once your order is shipped, you will receive an email notification that contains a tracking number and the name of the delivery company. You can track your order by looking up your tracking number on the delivery company's website
What mode of payment do you accept?
All except COD
Do you provide COD option?
Is COD option available outside India?
Do you offer coupon codes/vouchers?
Yes we do
Do you provide return/exchange policy?
No returns only exchange within 10 days from the date of receiving
Do you provide full refund policy?
In case of an exchange, will my order be picked up or do I need to ship it to you?
Picked up from you no additional cost
Do you provide gift wrapping? If yes, will there be an additional charge?
Yes we do, no additional charges
How do I contact customer service?
Through email or whatsapp